COMPUTERIZATION OF CUSTOMER SERVICES IN NIEGRIAN BANKS
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
ABSTRACT
This write up is an attempt to throw more light on the computerization of customers services in Nigeria banks have been poor this is because customers claim that the bank services is slow and their time is mostly wasted. But on the side of the bank. They have to ensure that the transaction are properly recorded with the sole purpose of having a satisfactory record to dis-aviod misappropriation and frond be some disgruntled elements.
This is the basis function of any bank but unfortunately this function seems to cause most of the banks inability to meet customers demand with the computer being the fastest mode of data processing, Nigerian bank has how employed the use of computation customer services, which has proven to improve their performance. In view of this research project to analyze the use of computer in customers services in Nigerian banks with the main purpose of identifying problems, advantages, disadvantages and also suggesting variable ways of enhancing good or better customers services in Nigerian Banks talking about the United Bank for Africa as a case study.
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